User Stories: Redefining Development for the Global Diaspora

Company: Diaspora in Development: Human Rights & Representation

Project: Audio Diaspora

Research Method: Community-focused interviews with members of the global diaspora to discuss representation and human rights.

The Problem: Traditional narratives often fail to capture the nuanced experiences of the diaspora, leading to a lack of representation in mainstream development discussions.

The User Research: I conducted interviews as a form of community ethnography. By facilitating discussions on identity and rights, I gathered qualitative data on how these users navigate global development systems and where those systems fail them.

Insights & Solution: These “user stories” formed the basis for a content strategy that prioritised authentic representation. The insights helped frame development issues through the lens of lived experience, providing a more accurate “user journey” for humanitarian advocacy.

Source: Diaspora in Development & Audio Diaspora

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